--social media strategies for Bangladeshi businesses worldwide
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Wednesday, April 30, 2008
Wednesday, April 23, 2008
The same day I had to make a visit to a leading multinational bank called StanChart, where I found that the doors and desks are manned by one of the leading security services agencies of the country. They were seen completely confused, stressed and irritated trying to answer queries of the queued visitors. I went to meet my friend Mr. Banker and informed the men in uniform the person I was looking for. They had a tough time scanning through the staff sheet at hand, and finally told me to go to level-6. Upon reaching the suggested level, I was ‘greeted’ with yet another layer of security (or door manning?). I told them that I came to meet Mr. Banker. They again went through their version of staff sheet and told me that Mr. Tanker is not available now. I was at a loss, as I had a prior tele-conversation with the person in question. I realized that the semi-educated security personnel couldn’t even hear a name right, couldn’t even spell out a name right. I also realized that after all they don’t belong to the company per se, they infact belong to the third party service provider in this case, G4S. But I wonder if companies like GP and StanChart don’t give any proper orientation or not to these personnel who man their receptions. Are they ever briefed from time to time about the host company’s culture, values and norms? Do they ever cross-check if the personnel at the first interface at the doorstep actually uphold the values to external guests? I wonder.
Friday, April 11, 2008
Undoubtedly, Unilevr has a strong market research team, along with the very best business executives who work hard to keep the Unispirit up. Unilevr has shown strong business skills in their day to day operation, their managerial skills, and the dexterity in getting things done pursuing people with power. Like in the case of Cloze Up 1:TKB, the most awestricken reality show ever aired in Bangladesh. I look for answers to a couple of questions that I’d not have shown interest in if I were not engaged in writing business articles concerning Bangladesh in most of the times. The questions are:- 1) Despite having so many TV channels why did Unilevr choose NTV as their host? 2) Would Unilevr consider joining up with NTV if Mr. Khalu had not been associated with the company?
As accountants, often our purpose lies in finding out fields where we are putting our money in, and making no profit out of it. For management, we sort out it non-value added items, and try to find why these are happening. This process is called Activity Analysis in our terms. The process consists of two things, i.e. 1) Finding out root causes for an activity and 2) Sorting out activity triggers that are setting off the activities. Root causes are often difficult to identify, and require group discussions while sorting them out. For example, if you are producing cigarettes, you need to buy tobacco as your raw material. So when you procure tobacco, your root cause is to collect the main resource for the soundness of the production, and so on.
So, I went searching for the root causes that could answer my questions. I found the root cause to be very simple and straightforward. As I move on, please note that, all these thoughts of mine are based on assumptions. So, do not rely on this information. This article may change some of your view points in finding out the reasons behind Unilevr’s choosing of NTV as their host for the event of Cloze up1: TKB.
At the time Unilevr thought to stage the so called drama, the team of Mr. Khalu was in power. And it is widely known that Mr. Khalu had some unusual relationship with the Prime in a number of ways. If you are to get the blessings from the boss, you must satisfy his/her PA. Here, in this event, Unilevr may have persuaded Mr. Khalu to get oiled by the smooth hands of the Prime. One other thing, I have labelled Cloze Up 1: TKB as ‘Drama’ for, because I found it nothing but a drama! It’s a way to get rich by the contribution of public wealth. The mobile companies, along with Unilevr and NTV did a monstrous business through public sms; the revenue from each of the sms that I, he and you have sent has been evenly distributed among the three companies.
I don’t think Unilevr would have tied up with NTV if Mr. Khalu had not own this media. They may have gone either to Channel I or ATN. Everything would be same then, the channel would make money from advertising in between the gaps while the program ran, Unilevr would make profit from the sms, and getting promoted to more and more public. But . . . but Unilevr would never get a chance to handle political influences if they worked with Channel I and ATN.
Now for the third time Unilevr is going to arrange the event again. But the company’s Khalu is not in power anymore, and not even in the vicinity of their premises! But Unilevr certainly is long sighted, and they have not yet breached the unwritten contract between it and NTV.
Wednesday, April 9, 2008
One of the leading telecom operators of the country has supposedly gone in the ‘hiring freezing’ mode in a bid to right-size its employee strength to meet the current market competition. Survival of the fittest it is going to be from now on. The 2000 something contractual employees who managed to get under the nice little blue propeller are passing days in uncertainty and confusion. No one is spared from the scrutinizing lenses of the big bosses up above. Time to say au revoir to the happy mama-chacha references and the happy days at the work desks. Roaring tigers and ‘not-so-worried’ other telecom operators are making sure that the blue propeller does not blow wind too strongly under their nose.
I still wonder in this freezing cold in the Bangladeshi job market, where else will the unlucky ones seek, search and settle their bread and butter? Which industry will accommodate the left-overs of the telecom industry? No idea yet. TBS. To be seen.