
This is the first, fast and furious Bangladeshi business blog where we talk about Bangladeshi brands and businesses from a consumer experience perspective. We appreciate their good actions, criticize their false promises, expose their internal malpractices, evaluate their accomplishments, business strategies and propose ideas for better branding, better business and protection of our (consumer) rights in the process.
We provide
--social media strategies for Bangladeshi businesses worldwide
--public speaking on Bangladeshi businesses and social media
--paid product/service/website reviews of Bangladeshi companies
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Friday, March 2, 2012
I am the prophet of Underground Meerkating
Sunday, November 14, 2010
The beauty of BUZZ!!!
Tuesday, June 22, 2010
Happy birthday dear customer!

In the same note if you notice that your date of birth is one of the most sensitive information companies can collect while you subscribe to their products or services. How many of those companies actually do something with that piece of very personal and unique information of yours when the day actually arrives? Other than letting the data lie dormant in the company’s member database, wouldn’t it be nice if the company could do something to make your day more special to you? Say for example, you get a text from your mobile operator on your birthday exactly when the clock strikes 12 AM saying, “Happy Birthday Asif, you are given 100 taka of free talk time to enjoy on your special day as a gift from Grameen Phone and its staff. Enjoy!’. How would you feel if the brands you love return the same on a day which is very special to you? Similarly the restaurants you visit, the food malls you go to, if at any time they have collected your date of birth, they have all the more reasons to try to connect to you on a personal basis, so that they can send you some gifts in the form of freebies, vouchers to spend or any special discounts for you only valid for that day. The companies should remember however that they should not take this day as another opportunity to push sell or promote a new product, rather the focus should be more on celebrating the customer, his/her loyalty to the brand all through out. One might argue that what happens if birthdays of 10000 customers fall on one day? Or you might argue that this is extra cost for the company in terms of customer service. In that case, its always a good idea may be to either randomise this birthday special treatment within a limit of customers which don’t dent the company’s budgets. But the fact is, its better to communicate to atleast some chosen customers on their birthdays rather than not communicating to anyone at all.
It does not require any market research to predict that consumptions tend to be higher right after monthly pay days. Similarly it’s a general assumption that consumers as a community might be more prone to buying your product during community events such as Eid, Puja, National festivals etc. but if you intend to get connected to users on a more individual level, its worthwhile to plan your activities surrounding their birthdays. Every customer feels like a king for atleast that one day, and your brand can certainly make an impression by showing up with a nice little gift of thanks or appreciation. And finally for those Bangladeshi consumers who are celebrating their birthday today and reading this post, wishing you a very happy birthday and happy consumer experience with Bangladeshi brands!
Friday, December 25, 2009
Marketing Education from Momtaz Madam

Tuesday, August 4, 2009
In case of emergency, cut rope
Aircel, an Indian mobile operator took advantage of nature's adversity during monsoon rains in Mumbai and showed brand love and generousity to its customers by putting up a real inflated boat on a billboard, tied it with ropes and printed 'In case of emergency, cut rope'. I think this is a great example which proves that companies need to move beyond creating branded bus stops around cities, branding traffic islands, putting up their advertisements in virtually every single eye-space available and rather do something really innovative, keeping in view the local context, or even the natural phenomenon i.e. monsoon, floods, in this case. Similarly acts of distributing blankets during winter to poor people, arranging free eye clinics etc. are all tried and well received from time to time to show the caring side of the brand. But how many times does it actually makes the connection with the consumer and how long does the customer value that connection? As the idiom goes 'A friend in need is a friend indeed', consumers would rely on those brands only who stood next to them during bad times, hour of need and emergency.
Monday, August 3, 2009
World’s largest marketing Communications Agencies Network ComVort ties up with Bangladesh’s Roop
The Group's member agencies 'Work within the marketing-communication branch in almost every metropolis across the globe, ComVort has been ranked as the top global independent agency network by ‘Advertising Age’ (USA), with over 172 offices in 143 cities of 73 countries, 4,300 employees, 5,000 clients and services offered in over 47 languages. Revenue in USD 669,000,000.
The very structure of ComVort characterises the philosophy on which it was established - Think Global, Act Local, which provides for a more competitive and productive advantage over traditional integrated service agencies network.
All ComVort members offer a vast depth of knowledge of the social and cultural makeup of local consumer and marketplace. This, coupled with access to global knowledge base and expertise in diverse communication fields would give Roop, as a ComVort member, the edge to deliver exceptional value to their clients like Pan Pacific Sonargaon Hotel, Banglalink, Lafarge-Surma Cement Ltd, SEDF, Kohinoor Chemical, Cute, Labaid, Dekko Group, BKMEA, Samsung, Thai Trade Centre, Philips etc.
As part of the ComVort Group, Roop Bangladesh can also offer local companies with international business, access to a large network of prompt, efficient and highly involved marketing and advertising agencies in all continents.
Given its strategy to strengthen network in developing markets, both Mr Karl Jacobi, Chairman of ComVort Group and Mr Yusuf Hassan, CEO of Roop Communications, stood committed to the success of its local and international business partners in Bangladesh.
Monday, October 8, 2007
Promoting Art through IT
How many people of our country buy painting or creative works? Its minuscule compared to how many people buy it globally. Who says Bangladeshi aspiring artists need to sell to Bangladeshi buyers only? If we get rid of this notion and apply the wonderful world of World Wide Web in the selling process, it can really do wonders for the aspiring artists of the Art College.
Introducing marriage of IT and Arts to create a promotional website for CharuKala Institute. When a student at CharuKala Institute enrolled then s/he will get a user ID and password from the Institute to access the website and upload his/her portfolio on there. This way each and every student would get a chance to upload the images of his/her works. Then there would be option for adding price, postal change (FedEx, DHL, UPS local EMS and so on). When someone would purchase something then the amount could be divided in two parts. XX% of the total income could go to the owner of the art work and the rest YY% could go to the account of CharuKala Institute as a service charge or so.
Globally web 2.0 sites like Flickr are doing wonders for the art and photography world. We can replicate the same model here.
Our grandmas can tell story with socks

Sunday, May 20, 2007
Warid's Marketing Team
In addition to Warid's market segmentation based on spirituality and Islam....I want to say two things:
1. First of all: Warid's latest campaigns display: "Now 24 Hours - 25 Paisa". The font size of "25 Paisa" is too big to be misguided to overlook "Per 15 seconds". This is a kind of unethical marketing practice. Because most people would read this as "25 paisa / min". Moreover, this is an used method. Citycell used this type of communication 2 years (approx) ago.
2. Another thing has come to my observation. Warid is spreading too many slogans at a time. like: "be heard...be young...be ...." Probably I myself found more than 05 slogans. If a brand is positioned with multiple slogans within same segment with same products, you know, marketing people outside Warid would naturally be doubtful about marketing people inside. Either they are not competent, or they are not allowed freedom to work!