In our country, to move from one city to another city bus service is one of the major transports. What we do is just purchase the tickets and ride on the bus. But when occasions/holidays come, we see the real rush. People even don’t get a single ticket sometimes, not to mention the problem of standing in long cues and not getting tickets. What if we change this process to make the thing easier?
Introducing membership system in transport business. Each member will get an ID number. So that people can book their tickets over the net or through SMS. People even don't have to come to the office and stay in line to book tickets. This idea will help the company to implement the power of technology to satisfy the customers. Another thing that can be done for is to add a “mileage” option. If it can be done 50000 miles up in the air, it can be done in the road and highways as well. Regular travelers can be offered an extra ride without paying for the trip. This offer will motivate the travelers to get this advantage. Thus the company will get more loyal customers.
So why won’t you take this chance and be the very first one to evaluate such services to be the best transporter?