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Tuesday, October 9, 2007

Corporate Blogging Policy

A timely article on what corporate blogging policies are, what to blog, what not to, when and how to blog on behalf of a company.

In general, the company views personal websites and weblogs positively, and it respects the right of employees to use them as a medium of self-expression. If you choose to identify yourself as a Feedster employee or to discuss matters related to our technology or business on your website or weblog, please bear in mind that, although you and we view your website or weblog as a personal project and a medium of personal expression, some readers may nonetheless view you as a de facto spokesperson for the company. In light of this possibility, we ask that you observe the following guidelines:

1. Please make it clear to your readers that the views you express are yours alone and that they do not necessarily reflect the views of Feedster. To help reduce the potential for confusion, we would appreciate it if you put the following notice – or something similar – in a reasonably prominent place on your site ( e.g., at the bottom of your "about me" page):
The views expressed on this website/weblog are mine alone and do not necessarily reflect the views of my employer.
Many bloggers put a disclaimer on their front page saying who they work for, but that they're not speaking officially. This is good practice, but may not have much legal effect. It's not necessary to post this notice on every page, but please use reasonable efforts to draw attention to it – if at all possible, from the home page of your site.
2. Be careful to avoid disclosing any information that is confidential or proprietary to the company or to any third party that has disclosed information to us. For good measure, consult the company's confidentiality policy for guidance about what constitutes confidential information.
3. Please remember that your employment documents give the company certain rights with respect to concepts and developments you produce that are related to our business. To avoid conflicts or discrepancies, please consult your manager if you have questions about the appropriateness of publishing such concepts or developments related to the company's business on your site.
4. Since your site or blog is a public space, we hope you will be as respectful to the company, our employees, our customers, our partners and affiliates, and others (including our competitors) as the company itself endeavors to be.
5. You may provide a link from your site to the corporate website. However you will require permission to use company trademarks or reproduce company material on your site.
6. Finally, please be aware that the company may request that you temporarily confine your website or weblog commentary to topics unrelated to the company (or, in rare cases, that you temporarily suspend your website or weblog activity altogether) if it believes this is necessary or advisable to ensure compliance with securities regulations or other laws.

Our policy is an adaptation of Groove Network's published policy. Here's a quick summary from Charlene Li of Forrester Research:

1. Make it clear that the views expressed in the blog are yours alone and do not necessarily represent the views of your employer.
2. Respect the company's confidentiality and proprietary information.
3. Ask your manager if you have any questions about what is appropriate to include in your blog.
4. Be respectful to the company, employees, customers, partners, and competitors.
5. Understand when the company asks that topics not be discussed for confidentiality or legal compliance reasons.
6. Ensure that your blogging activity does not interfere with your work

Source: http://feedster.blogs.com/corporate/2005/03/corporate_blogg.html
Thanks to Adnan for sharing this.

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