This is the first, fast and furious Bangladeshi business blog where we talk about Bangladeshi brands and businesses from a consumer experience perspective. We appreciate their good actions, criticize their false promises, expose their internal malpractices, evaluate their accomplishments, business strategies and propose ideas for better branding, better business and protection of our (consumer) rights in the process.
Saturday, May 5, 2007
World's Local Bank Without ATMs
HSBC claims to be the 'world's local bank', well it does not apply in the case of Dhaka city I guess. I have heard that the bank emphasises more on corporate clients rather than on retail ones, so the scarcity of the bank's ATM's across the capital city denies its punch-line that its 'world's local bank'!! It should have had ATMs in almost all the major localities in the city whereas it only has a few. This evening I saw a huge queue at the bank's Gulshan-1 ATM. Pretty discouraging view indeed. Comparing to ATMs provided by say DBBL, StanChart or Brac Bank, HSBC is far behind. So retail customers could keep in mind their conveniences when they plan to bank with HSBC.
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3 comments:
Have noticed some new ATMs coming up from HSBC around the gulshan area. Don't know about other areas though. Let's hope they are trying to take care of this issue.
The one you have noticed around Gulshan is the reincarnation of the one that got demolished in Banani (near Ecstasy). So HSBC seems to have no plan yet to introduce more ATMs, rather it is busy saving its handful of ATMs. World's local bank....what a joke!
So HSBC opens up the Customer Service Center in Gulshan 2 near BFC. When are they planning to tie up with Dutch Bangla Bank so that the former can share the latter's largest ATM network in the country?
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